Discover our IT support
Infrastructure Auditing
We will audit your IT infrastructure to give you a report based on your specific requests and demands by speaking with you to understand your business and completing an actual IT inventory (Hardware, systems, network, security, storage). We will also audit all your IT processes.
At SPARK our goal is to answer your exact request and demand as time is money for everyone.
Server & OS support
Hardware and operating systems (Linux, IBM z/OS, Windows) life cycles are generally forgotten in most of the IT department. Applications are often seen as the only ones having this kind of cycle.
At SPARK we do not underestimate all your IT life cycles, transferring and keeping your servers, hardware, and operating system up to date and concurrent with the latest patches and technologies.
Desktop & OS support
Your hardware (Linux, Windows & Mac) has the same or similar life cycles as your servers and must be supported the same way. Your users need a fully functional desktop to maximize efficiency for your daily business needs.
At Spark, our technician can support your desktop, laptop, or whatever other kind of hardware and OS that you are using.
Network support (Security, LAN, WAN, Remote)
Today, the network is more complex than ever and will become even more complex as devices are all talking to each other. IP addresses issues, network card/router issues, excessive network collision, firewall problems, slow internet connection, bad response time and much more …
Our SPARK engineer and technician is highly skilled in network support to re-design, develop, debug or optimize your Internet, LAN, WAN or remote network connections.
Storage support (Cloud, SAN, NAS, local)
You already have a cloud, a SAN, a NAS or a simple local storage solution which needs to be supported. At the same time you are thinking about moving to another cloud solution, but not really sure what it is or what to choose? Whether or not you want a public or private cloud, or even the specific structure of it?
SPARK can support your current storage environment and cloud solution or help you to design new solutions (Amazon S3, HPE 3PAR, NextCloud, Scality Ring).
Optimization Analysis & Debugging support
Optimization of your server load and usage, optimization of your hardware and systems performance. Debugging a very specific problem you can’t resolve by yourself?
At SPARK we can debug your operating system problems, your hardware problems, your application problems, your network problems and our highly skilled technician and engineer can tailor the perfect solution for you.
